From rented platform to system you own.
A growing services client was renting their customer portal from a vendor-controlled platform. Recurring six-figure platform spend, vendor lock-in on UX and deployment, and limited ability to extend the system. I replaced it with an internally owned web platform integrated with their existing CRM.
- OutcomeFull ownership of UX, deployment, and infrastructure.
- OutcomeProjected six-figure annual savings on platform tooling.
- StackArchitecture and stack details available under NDA.